Frequently Asked Questions
Answers about vehicles, luggage, deposits, payments, airport pickup, overtime and itinerary changes.
Can the vehicle carry every passenger and suitcase?
Not necessarily. Seat capacity and luggage capacity are different. Please provide exact luggage details before selecting a vehicle.
When is a reservation guaranteed?
A reservation is guaranteed after the required deposit is received and written confirmation is issued.
Are parking fees and tolls included?
They are included only when expressly stated in the quotation. Otherwise, actual costs may be charged separately.
Can the itinerary change after booking?
Changes are subject to vehicle and driver availability and may result in additional charges.
Is an English-speaking driver guaranteed?
No. A professional guide or interpreter should be requested separately when language support is required.
What information is needed for a quotation?
Please provide the travel dates, pickup time, all locations, passenger count, luggage quantity and the complete itinerary.
Need a confirmed quotation?
Send the complete itinerary, passenger count and luggage information.